The Town of Paonia sends bills for water/sewer/trash service each month. There will be a $50.00 new account charge added to the first bill covering the initial meter reading and install the owner/renter information in the computer for new accounts. If you receive water directly from the Town of Paonia, and/or are connected to the Town sewer line, and/or have your trash picked up by the Town, you should expect to receive a monthly billing for the appropriate services. The bills are mailed on or before the 5th of every month. The amount due will be for services provided the previous month. The Town of Paonia allows a five (5) day grace period. Bills are due on the 15th of the month (this date is adjusted to the following workday if the 15th falls on a weekend or holiday). There shall be a charge of twenty-five dollars ($25.00) for final Meter readings. There may be a charge of one hundred dollars ($100.00) for same day shut-off/on for repairs or maintenance, when requested by property owner or agent. Late charges are added as follows:
A $5.00 late charge is added if the bill is not paid by the 6th day. If the bill is not paid on or before the 20th of the month, shut off notices are printed and sent. This shut off notice will give you an additional five (5) calendar days from the date the notice is printed to pay the bill before the service is shut off. A $100.00 disconnect charge is added if a bill is not paid before shut-off day.
Should your service be shut off for non-payment, you will be required to pay the entire amount due, including the disconnect charge, to get the service turned back on. We look at this as an encouragement to pay the bill as early in the month as possible.
The Town Hall has an afterhours drop box to the left of the main entry doors. Please do not drop cash payments in the night drop box. The afterhours box is emptied at 8:00 a.m. each morning. If you know that you will be unable to pay your bill by the due date, you can come into the office and pay your bill in advance.
After hours payments are collected Monday through Friday. If you know that you will be unable to pay your bill by the due date, you can come into the office and pay your bill in advance. Please note the Town accepts cash, personal/business checks & money orders. As of September 1, 2022, temporary checks will no longer be accepted. The Town is now accepting credit and debit cards. NOTE: The credit card processing company charges a 2.5 – 2.8% fee with every transaction. The Town does not take payments over the telephone. You can also pay online from the home page of the website.
DIRECT PAY INFORMATION